Effective Date: January 1, 2025
Acceptance of Terms
By accessing or using the website operated by MEDEX INSTRUMENTS LLC ("Company," "we," "us," or "our") at medexinstruments.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and customers of our website.
Company Overview
MEDEX INSTRUMENTS LLC is a medical equipment and surgical instrument supplier. We provide healthcare facilities, clinics, laboratories, and medical professionals with quality medical devices, instruments, and related equipment. Our business is limited to the supply and distribution of medical equipment and instruments.
Products and Orders
All products listed on our website or in our catalog are subject to availability. We reserve the right to limit quantities, discontinue products, or modify specifications without prior notice. Product images are for illustrative purposes and may not exactly represent the actual product.
- All orders are subject to acceptance and confirmation by MEDEX INSTRUMENTS LLC.
- Pricing is subject to change without notice until an order is confirmed.
- We reserve the right to cancel orders if products are unavailable, there are pricing errors, or we suspect fraudulent activity.
- Certain products may require verification of professional credentials or facility licensing before shipment.
Payment Terms
Payment is required at the time of order unless alternative payment terms have been established in writing. We accept major credit cards and approved business payment methods. All prices are quoted in U.S. dollars unless otherwise specified. Applicable taxes and shipping charges will be added to order totals.
Shipping and Delivery
We ship to addresses within the United States. Delivery timelines are estimates and are not guaranteed. MEDEX INSTRUMENTS LLC is not liable for delays caused by carriers, weather, customs, or other circumstances beyond our control. Risk of loss passes to the buyer upon delivery to the carrier.
Returns and Warranty
Products may be returned within 30 days of receipt if they are unused, in original packaging, and accompanied by proof of purchase. Certain products, including sterile instruments and custom orders, are not eligible for return. Defective products will be replaced or refunded at our discretion. Warranty terms vary by product and manufacturer; specific warranty information is provided with each product.
SMS Communications
By opting in to receive SMS messages from MEDEX INSTRUMENTS LLC, you consent to receive recurring promotional text messages sent to the phone number you provide. Messages may be sent using an automatic telephone dialing system (ATDS). Message and data rates may apply. Message frequency may vary.
You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Your consent to receive SMS messages is not a condition of purchasing any goods or services from MEDEX INSTRUMENTS LLC. For more information about how we handle your data, please review our Privacy Policy.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of MEDEX INSTRUMENTS LLC or its content suppliers and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
Limitation of Liability
To the maximum extent permitted by applicable law, MEDEX INSTRUMENTS LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Indemnification
You agree to indemnify, defend, and hold harmless MEDEX INSTRUMENTS LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of our website, violation of these terms, or infringement of any third-party rights.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State in which MEDEX INSTRUMENTS LLC is organized, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these terms periodically.
Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Contact Information
If you have questions about these Terms of Service, please contact us through our Contact page. We will make reasonable efforts to respond to your inquiry in a timely manner.